Privacy Policy

Last Updated: October 15, 2025

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1. Introduction

KMC JAPAN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone, address)
• Company name and business details
• Payment and billing information
• Shipping and consignee information
• Account credentials (username and password)
• Communication preferences

2.2 Automatically Collected Information

When you use our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website
• Search queries within our site

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but disabling them may limit website functionality.

3. How We Use Your Information

We use the collected information for:

• Order Processing: To process and fulfill your orders
• Communication: To send order updates, invoices, and respond to inquiries
• Account Management: To create and manage your customer account
• Payment Processing: To process payments securely
• Customer Service: To provide support and assistance
• Marketing: To send promotional materials (with your consent)
• Analytics: To understand website usage and improve our services
• Legal Compliance: To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Shipping companies, payment processors, email services
• Legal Authorities: When required by law or to protect our rights
• Business Partners: With your explicit consent
• Business Transfers: In case of merger, acquisition, or asset sale

5. Data Security

We implement security measures to protect your information:

• SSL encryption for data transmission
• Secure password hashing
• Regular security audits
• Access controls and authentication
• Secure payment processing

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Typically, we retain customer data for 7 years after the last transaction for accounting and legal purposes.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Object: Object to certain processing of your data

To exercise these rights, contact us at info [at] kmcjapan [dot] co [dot] jp

8. International Data Transfers

Your information may be transferred to and processed in Japan or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

info [at] kmcjapan [dot] co [dot] jp
• Phone: 無料 0078-6015-15906
• Address: 〒838-0106 福岡県小郡市三沢3476-12

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