Privacy Policy
Privacy Policy
At KMC Japan Co. Ltd. ("KMC Japan," "we," "our," or "us"), we value your privacy and are committed to safeguarding the security of your personal information. This privacy policy outlines how we collect, use, protect, and share customer information while ensuring your privacy is respected.
Collection of Customer Information
To process your vehicle-related requests and ensure the smooth functioning of our services, we require certain information. KMC Japan collects information provided by you, as well as data we gather from your use of our services, visits to our website, and other associated sites. Additionally, we collect data regarding your transaction history, including payment card details. We may gather supplementary information related to your participation in promotions or competitions offered by us, as well as feedback you provide to us.
Use of Customer Information
We utilize your information to provide and personalize our services, as well as to communicate with you about your vehicle requests. You may receive updates, offers, and news about KMC Japan's products and services, as well as offerings from carefully selected third-party companies that we believe may be of interest to you. Communication may occur through various channels such as post, email, telephone (including SMS), or fax. Marketing materials, including those from third parties, may be included in confirmation emails, which may contain details of car bookings or other services booked through our website. Your data serves several purposes, including but not limited to accounting, billing, and audit; credit card or payment card verification; health, administrative, and legal reasons; statistical and marketing analysis; systems testing, maintenance, and development; conducting customer surveys; and enhancing customer relations. This helps us understand your requirements and preferences for future interactions. Upon registering with KMC Japan, you gain access to a "Customer Profile" page, enabling you to customize commercial communications based on your preferences. You have the option to unsubscribe from receiving email updates at any time by visiting our website at https://www.kmcjapan.co.jp and navigating to the Newsletter section. We value your feedback as it aids in improving our services. We may reach out to you through various communication channels, such as post, email, telephone, or fax, to gather your opinions and insights. Please note that there may be instances where it's necessary to communicate with you for administrative or operational reasons, such as informing you of changes related to shipment arrivals.
Data Processing
KMC Japan may also use the information we collect for administrative, support, improvement, and business development purposes. This enables us to enhance our services and ensure efficient operations.
Data Storage and Sharing
Your information is stored securely in our systems, which are located on our premises or at the facilities of appointed third-party service providers. We may grant access to your data to other third parties acting on our behalf for purposes outlined in this policy or as approved by you. It's important to note that your data may be processed outside of Japan.
Policy Updates
KMC Japan reserves the right to modify the terms of this privacy policy as needed. By continuing to use our website and services, you, as the user, agree to any revisions and are bound by the terms of the updated policy.
Contact Details
For further questions, concerns, or to exercise your rights regarding your personal information, please contact us at: Tel: 092-518-3525 Email: info@kmcjapan.co.jp Effective Date: [2019 December 01]